How to Order on Ferns and Petals

Ferns-N-Petals-Review

Choosing the perfect gift for your loved ones should have the best quality to demonstrate your love and support. Among the most popular ways to do this is by giving them flowers. But for people who are too far away from their loved ones, the task need not be impossible.

Ferns n Petals is one of those online flower shops that could make this possible. You can also send gifts even when you’re in another country.

In this article, we’ll take a closer look into Ferns n Petals to see what they have to offer.

Ferns-N-Petals-Logo

Before anything else, you may be the type of person who needs some video material to help you make your decision. You can watch this video on YouTube by “CREATORS”. You’ll be able to see how proper and professional the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What’s Ferns n Petals? How to Order on Ferns and Petals

This flower shop was founded and managed by Vikaas Gutgutia back in 1994 as a small flower shop before becoming the major e-commerce site for flowers and presents.

Before including different items, they first started with delivering arranged flowers. Now they have added gift to go along with the flowers. These items are cakes, chocolates, as well as perfumes and accessories.

Nowadays, Ferns n Petals has a worldwide reach, allowing customers to send bouquets and gifts to distant countries.

The flower bouquets are arranged by local florists. They also have almost 300 retail shops, which makes their gift and floral delivery possible.

They have a huge variety of flowers, plants, and gifts to choose from. And depending on your area, you may have your gifts delivered on the same day.

Who’s this for?

Ferns n Petals is for everyone. They have a good variety of bouquets which were arranged by their network of florists. It is a one-stop-shop for all gifting needs. You can add chocolates or cakes to your order of bouquets. You can even add gifts like clothes, stuffed toys, or a live guitarist.

If you already have your individual florist, this might not be for you. Overall, Ferns n Petals is an excellent place to find what you need, especially if you’re looking for somethings that can have everything delivered in one go.

What does Ferns n Flowers offer?

They almost have everything you are looking for, being the one-stop-gift store.  We’ll take a look at each category. How to Order on Ferns and Petals

How to Order on Ferns and Petals

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Flowers

Flowers are what they are famous for since they started out as a flower shop. They have a wide variety to choose from. You can select from a bouquet of roses to a bouquet of carnations. You may even have your flowers arranged in a vase or a sleeve, apart from having the option to have the flowers mixed.

Their mixed bunch of roses is the website’s bestseller, but customers also have raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or even a basket.

Plants

Although flowers are the most popular, some folks prefer plants. Aside from adding more green into your home, they’ll also last more than bouquets, making this gift more memorable. They have a vast selection for this too.

You can choose to send indoor or outdoor plants. They also included terrariums. Ferns n Petals does not stop there, however. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they provide a wide variety of cakes that can go nicely with the flowers or plants that you would like to give as a gift. You won’t have to worry about having too much trouble looking through the whole list either since they’ve categorized the cakes by type.

You might also have the cakes include a personal message or even have a photograph printed on them.

They also offer cupcakes and jar cakes in different flavors, if cakes are a bit too much for you.

Chocolates

For those who aren’t into floral bouquets and plants, you could also send a bouquet of chocolates. You can choose from different brands of chocolate such as KitKat, Milka, Snickers, Cadbury, and even Ferrero Rocher. They have these chocolates organized as they would with their flowers.

Gifts

Ferns n Flowers may not be as powerful as it is now if they haven’t ventured into incorporating different gifts to complement their flowers. Since they have so many retail partners, they are able to include as many products as they can. Their gifts can vary from toys to home decor and even books.

That’s not all though, they also let you gift ‘experiences’. Like being serenaded with a guitar or even romantic getaways. However, the choices will vary per city, and some countries may have limited offerings.

What is more, is that they also provide services like business gifts. You may send cakes and flowers that match the professional setting as well. These may be sent to your long-time clients and business partners as a thank you gift.

Personalized Gifts

If you would like to send a more personalized gift, they also give you this choice.  You can send customized mugs, lamps, caricatures, or even accessories. You can also have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Site?

It can be confusing for some because they have so many products under a single site. Luckily they’ve categorized the presents by type and event.

You can go straight ahead and click the type of gift that you’re thinking about purchasing if you already know what you want to get.

If you’re just browsing and have not decided yet, you can try their “Occasions” type. They’ll suggest gifts fit for every kind of occasion. They sorted it out depending on the festival, special events, or even simple gestures like congratulating or wishing them good luck.

If you want to add the item to your cart, you want to enter the postal code of the address of the person you’ll have it delivered to prior to paying at checkout.

How to purchase from Ferns n Petals?

App vs. Website

You may either use their website or mobile application to choose your gift. Before you can buy anything from them, you will have to create your profile first. Either way is fine. You’ll also get the same offering from the website when you use their program.

Delivery and Shipping

Before heading off to payment, Ferns n Petals will need a few more details from you.  They’ll need the address and the recipient’s contact information. You will also need to pick your date of delivery and the time you prefer it to be sent.

Some items can’t be sent to other countries. If it cannot locate the address when you enter the postal code (also called pin code), Ferns n Petals might not be able to deliver the item to that area yet.

Once done, your shipping fee will be calculated and finalized. How to Order on Ferns and Petals

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, as well as from electronic wallets. They also accept Cash on Delivery.

Pros and Cons

Now that we looked into what they offer and how to order from them let’s take a look at the pros and cons of purchasing from Ferns n Petals.

Pros

  • Has a lot of options to choose from
  • You can have your information hidden from the recipient
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the products are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries aren’t always on time for far areas

 

The Verdict

If you’re looking for a shop to get all you need to send gifts, Ferns n Petals is a terrific shop. They have categorized their gifts into various kinds and occasions, making the whole process easier. However, their policies on refunds can be too strict. If the item is damaged by the handler, you shouldn’t be expecting any refunds.

Customers have also mixed reviews. However, most negative reviews come from clients that are a bit further from town. While customers that were nearer had given favorable reviews.

It might be best to search for another method of sending your loved ones gifts if they live far from major cities. If they are near a city, though, Ferns n Flowers is an excellent site to purchase them gifts from.

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FAQ How to Order on Ferns and Petals

Why do I need to make an account?

Making an account will save your information to make purchasing and ordering simpler next time you choose to. It’s also free, so you won’t need to worry about extra charges.

Can I track my delivery?

Yes. You can monitor the delivery. You will find “Track Order” at the top of the right of the webpage. You’ll have to click on that, and it will request your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Unless stated or unless you chose midnight delivery, expect the items to be delivered within 8 in the morning to 10 in the evening.

How will I know if my order has been confirmed?

Once your order has been confirmed, you should receive an email and an SMS with your order number.

What’s “Midnight Delivery”?

You can have your items delivered at around 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means that they have tried to deliver the gift to the address, but either the receiver is not there, is not responding, or the recipient’s address was incorrect or incomplete.

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