How to Contact Ferns and Petals

Ferns-N-Petals-Review

To demonstrate your love and support to your friends and family, the perfect gift needs to have the best quality. One of the most popular ways to do that is by giving them flowers. But for those who are too far away from their loved ones, the the simple act of giving does not need to be impossible.

Ferns n Petals is one of the online flower shops that can make this possible. You can also send gifts even when you’re in another country.

In this guide, we will take a better look into Ferns n Petals to see what they have to offer.

Ferns-N-Petals-Logo

Before anything else, you may be the type of person who prefers a video to help you make your decision. You can watch this video on YouTube by “CREATORS”. The video will show you how professional and proper the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? How to Contact Ferns and Petals

Founded and managed by Vikaas Gutgutia, this flower shop started small back in 1994 before becoming the leading e-commerce for flowers and presents.

They first began with delivering flowers before adding other items like cakes, chocolates, and even gifts such as perfumes and accessories.

Nowadays, Ferns n Petals has a worldwide reach, allowing customers to send bouquets and gifts to distant countries.

The flower bouquets are arranged by local florists. They also have nearly 300 retail stores, making their gift and floral delivery possible.

They have a wide variety of flowers, plants, and gifts to select from. And depending on your area, you may have your gifts delivered on the same day.

Who is this for?

Ferns n Petals is for everyone. They have a fantastic selection of bouquets that have been arranged by their network of florists. It is a one-stop-shop for all gifting needs. You can add chocolates or cakes to your order of bouquets. You may even add gifts like clothing, stuffed toys, or even hire a live guitarist.

If you already have your personal florist, this may not be for you. But if you’re looking for something to get everything delivered in one go, Ferns n Petals is an exceptional place to find what you are looking for.

What does Ferns n Flowers offer?

They almost have everything you need, being the one-stop-gift shop.  We’ll have a look at each category. How to Contact Ferns and Petals

How to Contact Ferns and Petals

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Flowers

Since they started out as a flower shop, they’re most famous for their flowers. They have a wide selection to choose from. You may select from a bouquet of roses to a bouquet of carnations. You can even decide on a mix of flowers that may be arranged in a vase or a sleeve.

Their mixed bunch of roses is the site’s bestseller, but customers also have raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or even a basket.

Plants

Some folks prefer plants more than bouquets of flowers, even if the latter is more popular. Aside from adding more green into your house, they’ll also last more than bouquets, which makes this gift more memorable. They have a vast selection for this too.

You can opt to send indoor or outdoor plants. They also included terrariums. Ferns n Petals doesn’t stop there, though. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they provide a wide variety of cakes that may go nicely with the flowers or plants that you would like to give as a present. You won’t have to worry about having too much trouble looking through the whole list either since they’ve categorized the cakes by occasion.

You can also have the cakes include a personal message or even have a photograph printed on them.

If cakes are too much, they also offer cupcakes and jar cakes in various flavors.

Chocolates

For those who aren’t into floral bouquets and plants, you could even send a bouquet of chocolates. You can select from different brands of chocolate such as KitKat, Milka, Snickers, Cadbury, and even Ferrero Rocher. They have these chocolates organized as they would with their flowers.

Gifts

Ferns n Flowers may not be as successful as it is now if they haven’t ventured into incorporating other gifts to complement their bouquets. They are able to include as many goods as they can since they have so many retail partners. Their gifts can range from toys to home decor and even novels.

That’s not all though, they also let you gift ‘experiences’. Such as being serenaded with a guitar or even romantic getaways. However, the options will vary per city, and some countries may have limited offerings.

What’s more, is that they also provide services like company gifts. You can send cakes and flowers that match the professional setting also. These may be sent to your long-time clients and business partners as a thank you gift.

Personalized Gifts

They also give you the option to send a more personalized present.  You can send customized mugs, lamps, caricatures, or even accessories. It is also possible to have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Site?

It may be confusing for some because they have so many products under one site. Luckily they’ve categorized the gifts by type and event.

If you already know what you want to purchase, you can go straight ahead and click on the type of gift you’re thinking about purchasing.

If you are just browsing and have not decided yet, you can try their “Occasions” type. They will suggest gifts fit for every sort of occasion. They sorted it out depending on the festival, special occasions, or even simple gestures such as congratulating or wishing them good luck.

If you want to add the item to your cart, you want to enter the postal code of the address of the person you’ll have it delivered to before paying at checkout.

How to order from Ferns n Petals?

App vs. Website

You can either use their site or mobile application to select your gift. Before you can buy anything from them, you will need to make your profile first. Either way is fine. You will also get the same offering from the site when you use their app.

Delivery and Shipping

Ferns n Petals will require a couple more details from you before you head to checkout.  They’ll need the complete address and the recipient’s contact information. You will also need to select your date of delivery and the time you want it to be sent.

Some items can’t be sent to other countries. Ferns n Petals might be unable to deliver the item to the area yet if it cannot locate the address when you enter the postal code (also called pin code).

Once completed, your shipping fee will be calculated and finalized. How to Contact Ferns and Petals

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, as well as from digital wallets. They also accept Cash on Delivery.

Pros and Cons

Since we’ve looked into what they offer and how to order from them let’s take a look at the advantages and disadvantages of buying from Ferns n Petals.

Pros

  • Has a lot of options to choose from
  • You can have your information hidden from the receiver
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the goods are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries aren’t always on time for distant areas

 

The Final Verdict

Ferns n Petals is a terrific shop to get all you will need to send gifts. They have categorized their gifts into various types and occasions, making the whole process easier. However, their policies on refunds can be overly strict. However, you won’t be getting any refunds if the product is damaged by the handler during the delivery.

Clients have also mixed reviews. However, most negative reviews come from customers that are somewhat further from the city. While customers which were closer had given positive reviews.

It might be best to look for another way of sending your loved ones gifts if they live far from major cities. If they’re near a city, however, Ferns n Flowers is an exceptional site to purchase them gifts from.

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FAQ How to Contact Ferns and Petals

Why do I need to make an account?

Making an account will help save your information to make ordering and purchasing easier next time you decide to. It’s also free, so you won’t have to be concerned about extra charges.

Can I track my delivery?

Yes. You can track the delivery. You will find “Track Order” at the top of the right of the webpage. You will need to click on that, and it’ll request your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Expect the items to be delivered from 8 in the morning to 10 in the evening, unless you chose to have it delivered at a specific time.

How will I know if my order has been confirmed?

You’ll receive an email and an SMS containing your order number once it’s verified.

What is “Midnight Delivery”?

You can have your items delivered at about 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means that they have tried to deliver the gift to the address, but either the recipient isn’t there, is not responding, or the receiver’s address was incomplete or incorrect.

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