How to Cancel Order on Ferns N Petals

Ferns-N-Petals-Review

Choosing the perfect present for your loved ones should have the best quality to demonstrate your love and support. One of the most popular ways to do this is by giving them flowers. But for those who are too far away from their loved ones, the task need not be impossible.

Ferns n Petals is just one of the online flower shops that could make this possible. Even if you’re in a different country, you can still send your gifts to them.

In this guide, we will take a closer look into Ferns n Petals to see what they can offer.

Ferns-N-Petals-Logo

Before anything else, you may be the type of person who needs some video material to help you make your decision. You can watch this video on YouTube by “CREATORS”. The video will show you how proper and professional the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? How to Cancel Order on Ferns N Petals

Founded and managed by Vikaas Gutgutia, this flower shop started small back in 1994 before becoming the leading e-commerce for flowers and gifts.

They first started with delivering flowers before including other items like cakes, chocolates, and even gifts such as perfumes and accessories.

Ferns n Petals now has a global reach, allowing customers to send bouquets and gifts to far countries.

The flower bouquets are arranged by local florists. They also have almost 300 retail shops, making their gift and floral delivery possible.

They have a huge variety of flowers, plants, and gifts to select from. And depending on your area, you may have your gifts delivered on the same day.

Who is this for?

Ferns n Petals is for everyone. They have a good selection of bouquets which were arranged by their network of florists. It is a one-stop-shop for all gifting needs. You can add chocolates or cakes to your order of bouquets. You can even add gifts like clothing, stuffed toys, or a live guitarist.

If you already have your personal florist, this may not be for you. But if you’re looking for something to get everything delivered in one go, Ferns n Petals is an excellent place to find what you are looking for.

What does Ferns n Flowers offer?

They almost have everything you are looking for, being the one-stop-gift store.  We’ll have a look at each category. How to Cancel Order on Ferns N Petals

How to Cancel Order on Ferns N Petals

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Flowers

Flowers are what they are most famous for since they started out as a flower shop. They have a wide variety to choose from. You can choose from a bouquet of roses to a bouquet of carnations. You may even decide on a mix of flowers that can be arranged in a vase or a sleeve.

Their mixed bunch of roses is the website’s bestseller, but customers also have raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or even a basket.

Plants

Although flowers are the most popular, some people prefer plants. Aside from adding more green into your house, they’ll also last more than bouquets, which makes this gift more memorable. They have a wide selection for this also.

You can opt to send indoor or outdoor plants. They also included terrariums. Ferns n Petals does not stop there, however. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they offer a wide variety of cakes that can go nicely with the flowers or plants that you want to give as a present. You won’t have to worry about having too much trouble looking through the full list either since they have categorized the cakes by occasion.

You might also have the cakes include a personal message or even have a photograph printed on them.

They also offer cupcakes and jar cakes in various flavors, if cakes are a bit too much for you.

Chocolates

For those people who aren’t into floral bouquets and plants, you can even send a bouquet of chocolates. You can choose from different brands of chocolate like KitKat, Milka, Snickers, Cadbury, and even Ferrero Rocher. They have these chocolates organized as they would with their flowers.

Gifts

Ferns n Flowers may not be as successful as it is today if they haven’t ventured into integrating different gifts to complement their flowers. They’re able to include as many products as possible since they have so many retail partners. Their gifts can vary from toys to home decor and even books.

That is not all however, they also let you gift ‘experiences’. Like being serenaded with a guitar or even romantic getaways. However, the options will vary per city, and some countries may have limited offerings.

What is more, is that they also offer services like company gifts. You may send cakes and flowers that match the professional setting also. You can send these as a thank you to your business partners and clients.

Personalized Gifts

They also give you the choice to send a more personalized present.  You can send custom mugs, lamps, caricatures, or even accessories. It is also possible to have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Site?

With so many products under one website, it can be confusing for first-time visitors. Luckily they’ve categorized the gifts by type and event.

If you already know what you want to buy, you can go straight ahead and click on the type of gift you’re thinking about purchasing.

If you are just browsing and haven’t decided yet, you can try their “Occasions” type. They’ll suggest gifts fit for every sort of occasion. They sorted it out based on the festival, special events, or even simple gestures like congratulating or wishing them good luck.

If you want to add the item to your cart, you want to enter the postal code of the address of the person you’ll have it delivered to before paying at checkout.

How to purchase from Ferns n Petals?

App vs. Website

You may either use their website or mobile application to choose your gift. Before you can purchase anything from them, you’ll have to create your profile first. Either way is fine. You’ll also get the same offering from the site when you use their program.

Delivery and Shipping

Before going off to payment, Ferns n Petals will need a few more information from you.  They’ll need the address and the recipient’s contact information. You will also need to select your date of delivery and the time you prefer it to be sent.

Some items cannot be sent to other countries. Ferns n Petals might not be able to deliver the item to the area yet if it cannot find the address when you enter the postal code (also called pin code).

Once completed, your shipping fee will be calculated and finalized. How to Cancel Order on Ferns N Petals

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, and even from digital wallets. They also accept Cash on Delivery.

Pros and Cons

Now that we looked into what they offer and how to order from them let’s take a look at the advantages and disadvantages of purchasing from Ferns n Petals.

Pros

  • Has a lot of options to choose from
  • You can have your information hidden from the receiver
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the goods are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries aren’t always on time for distant areas

 

The Final Verdict

If you’re looking for a shop to get all you need to send gifts, Ferns n Petals is a terrific shop. They have categorized their gifts into different kinds and occasions, making the entire process easier. However, their policies on refunds can be too strict. If the product is damaged by the handler, you shouldn’t be expecting any refunds.

Clients have also mixed reviews. However, most negative reviews come from clients that are somewhat further from town. While customers that were closer had given positive reviews.

If the person you plan on gifting is far from major cities, it may be best to search for another way of sending them presents. If they’re near a town, however, Ferns n Flowers is an excellent site to buy them gifts from.

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FAQ How to Cancel Order on Ferns N Petals

Why do I need to make an account?

Making an account will save your information to make purchasing and ordering simpler next time you choose to. It’s also free, so you won’t have to worry about extra charges.

Can I track my delivery?

Yes. You can monitor the delivery. You will find “Track Order” at the top of the right of the webpage. You’ll have to click on that, and it’ll request your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Unless stated or unless you chose midnight delivery, expect your order to be delivered within 8 in the morning to 10 in the evening.

How will I know if my order has been confirmed?

Once your order has been verified, you should receive an email and an SMS with your order number.

What is “Midnight Delivery”?

You can have your items delivered at around 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means that they have tried to deliver the gift to the address, but either the recipient isn’t there, isn’t responding, or the recipient’s address was incorrect or incomplete.

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