How to Cancel Order on Ferns and Petals

Ferns-N-Petals-Review

To demonstrate your love and support to your friends and family, the perfect present should have the best quality. One of the most popular ways to do this is by giving them flowers. The simple act of giving does not need to be impossible even for people who are too far away from their loved ones.

Ferns n Petals is just one of those online flower shops that can make this possible. Even if you’re in another country, you can still send your gifts to them.

In this article, we’ll take a better look into Ferns n Petals to find out what they can offer.

Ferns-N-Petals-Logo

Before anything else, you may be the type of person who prefers a video to help you make your decision. You can watch this video on YouTube by “CREATORS”. The video will show you how proper and professional the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? How to Cancel Order on Ferns and Petals

This flower shop was founded and managed by Vikaas Gutgutia back in 1994 as a small flower shop before becoming the major e-commerce site for flowers and presents.

They first began with delivering flowers before including other items like cakes, chocolates, and even presents such as accessories and perfumes.

Ferns n Petals now has a worldwide reach, allowing clients to send gifts and bouquets to far countries.

The flower bouquets are arranged by local florists. They also have nearly 300 retail shops, which makes their gift and floral delivery possible.

They have a wide variety of flowers, plants, and gifts to choose from. And depending on your area, you may have your gifts delivered on the same day.

Who is this for?

Ferns n Petals is for everyone. They have a good variety of bouquets which have been organized by their network of florists. It is a one-stop-shop for all gifting needs. You can add chocolates or cakes to your order of flowers. You may even add gifts like clothes, stuffed toys, or even hire a live guitarist.

If you already have your personal florist, this may not be for you. Overall, Ferns n Petals is an exceptional place to find exactly what you need, especially if you’re looking for somethings that can have everything delivered in one go.

What does Ferns n Flowers offer?

They almost have everything you are looking for, being the one-stop-gift store.  We’ll take a look at each category. How to Cancel Order on Ferns and Petals

How to Cancel Order on Ferns and Petals

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Flowers

Flowers are what they’re most famous for since they started out as a flower shop. They have a wide variety to choose from. You may choose from a bouquet of roses to a bouquet of carnations. You may even have your flowers arranged in a vase or a sleeve, apart from having the option to have the flowers mixed.

Their mixed bunch of roses is the site’s bestseller, but customers also have raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or even a basket.

Plants

Some folks prefer plants more than bouquets of flowers, even if the latter is more popular. Apart from adding more green into your house, they’ll also last longer than bouquets, making this gift more memorable. They have a vast selection for this also.

You can choose to send indoor or outdoor plants. They also added terrariums. Ferns n Petals does not stop there, however. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they provide a vast array of cakes that may go well with the flowers or plants that you want to give as a gift. You won’t have to worry about having too much trouble looking through the full list either since they’ve categorized the cakes by occasion.

You might also have the cakes include a personal message or even have a photograph printed on them.

They also offer cupcakes and jar cakes in various flavors, if cakes are a bit too much for you.

Chocolates

For those who aren’t into floral bouquets and plants, you can even send a bouquet of chocolates. You can select from different brands of chocolate like KitKat, Milka, Snickers, Cadbury, and even Ferrero Rocher. They have these chocolates organized as they would with their flowers.

Gifts

Ferns n Flowers may not be as successful as it is now if they haven’t ventured into incorporating different gifts to complement their flowers. They’re able to include as many products as they can becuase they have so many retail partners. Their gifts can range from toys to home decor and even books.

That is not all however, they also let you gift ‘experiences’. Such as being serenaded with a guitar or even romantic getaways. However, the choices will vary per city, and some countries may have limited offerings.

What is more, is that they also offer services like company gifts. You can send cakes and flowers that match the professional setting as well. These may be sent to your long-time clients and business partners as a thank you gift.

Personalized Gifts

If you want to send a more personalized present, they also give you this choice.  You can send custom mugs, lamps, caricatures, or even accessories. It is also possible to have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Website?

With so many products under one website, it may be confusing for first-time visitors. Luckily they have categorized the presents by type and event.

If you already know what you want to buy, you can go straight ahead and click on the type of gift you’re planning on purchasing.

If you are just browsing and have not decided yet, you can try their “Occasions” type. They’ll suggest gifts fit for every sort of occasion. They sorted it out based on the festival, special events, or even simple gestures such as congratulating or wishing them good luck.

If you would like to add the item to your cart, you need to enter the postal code of the address of the person you’ll have it delivered to prior to paying at checkout.

How to purchase from Ferns n Petals?

App vs. Website

You can either use their site or mobile application to select your gift. You will have to create your profile first before you can buy anything from them. Either method is fine. You’ll also get the same offering from the website when you use their program.

Delivery and Shipping

Before heading off to payment, Ferns n Petals will need a few more information from you.  They’ll want the address and the recipient’s contact info. You will also need to select your date of delivery and the time you want it to be sent.

Some items can’t be sent to other countries. Ferns n Petals might not be able to deliver the item to the area yet if it cannot locate the address when you enter the postal code (also known as pin code).

Once done, your shipping fee will be calculated and finalized. How to Cancel Order on Ferns and Petals

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, as well as from digital wallets. They also accept Cash on Delivery.

Pros and Cons

Since we’ve looked into what they offer and how to order from them let us take a look at the pros and cons of buying from Ferns n Petals.

Pros

  • Has a lot of options to choose from
  • You can have your information hidden from the receiver
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the goods are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries aren’t always on time for distant areas

 

The Verdict

If you’re looking for a shop to get all you will need to send gifts, Ferns n Petals is a great shop. They have categorized their gifts into different types and occasions, making the whole process easier. However, their policies on refunds can be too strict. If the item is damaged by the handler, you shouldn’t be expecting any refunds.

Clients have also mixed reviews. But, most negative reviews come from clients that are somewhat further from the city. While customers which were closer had given favorable reviews.

It may be best to search for another method of sending your loved ones presents if they live far from major cities. If they are near a town, however, Ferns n Flowers is an exceptional site to purchase them gifts from.

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FAQ How to Cancel Order on Ferns and Petals

Why do I need to make an account?

Purchasing and ordering will be easier the next time you choose to order if you have an account. You won’t be needed to fill up the information catalogue since your data will be saved. It’s also free, so you won’t need to worry about extra charges.

Can I track my delivery?

Yes. You can monitor the delivery. You’ll find “Track Order” at the top of the right of the webpage. You will have to click on that, and it’ll request your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Expect the items to be delivered from 8 in the morning to 10 in the evening, unless you chose to have it delivered at a specific time.

How will I know if my order has been confirmed?

You’ll receive an email and an SMS containing your order number once it’s verified.

What’s “Midnight Delivery”?

You can have your items delivered at about 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means that they have attempted to deliver the gift to the address, but either the recipient is not there, isn’t responding, or the receiver’s address was incorrect or incomplete.

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