Ferns N Petals Malaysia

Ferns-N-Petals-Review

To demonstrate your love and support to your friends and family, the perfect gift needs to have the best quality. One of the most popular ways to do that is by giving them flowers. But for those who are too far away from their loved ones, the the simple act of giving need not be impossible.

Ferns n Petals is one of those online flower shops that could make this possible. You can also send gifts even if you’re in a different country.

In this article, we will take a better look into Ferns n Petals to see what they have to offer.

Ferns-N-Petals-Logo

Before anything else, you may be the type of person who needs some video material to help you make your decision. You can watch this video on YouTube by “CREATORS”. The video will show you how professional and proper the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? Ferns N Petals Malaysia

Founded and managed by Vikaas Gutgutia, this flower shop started back in 1994 before becoming the leading e-commerce for flowers and gifts.

They first began with delivering flowers before including other items like cakes, chocolates, as well as gifts such as accessories and perfumes.

Ferns n Petals now has a worldwide reach, allowing customers to send bouquets and gifts to far countries.

The flower bouquets are arranged by local florists. Their gift and floral delivery is made possible by having nearly 300 retail shops.

They have a wide variety of flowers, plants, and gifts to choose from. And depending on your area, you might have your gifts delivered on the same day.

Who is this for?

Ferns n Petals is for everyone. They have a good variety of bouquets that were organized by their network of florists. It’s a one-stop-shop for all gifting needs. Apart from your order of flowers you can also add chocolates or cakes with it. You may even add gifts like clothing, stuffed toys, or even hire a live guitarist.

If you already have your individual florist, this may not be for you. Overall, Ferns n Petals is an exceptional place to find what you need, especially if you’re looking for somethings that can have everything delivered in one go.

What does Ferns n Flowers offer?

Since they claim to be your one-stop-gift shop, they have almost everything you are looking for.  We’ll have a look at each category. Ferns N Petals Malaysia

Ferns N Petals Malaysia

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Flowers

Flowers are what they are most famous for since they started out as a flower shop. They have a wide selection to choose from. You can choose from a bouquet of roses to a bouquet of carnations. You may even have your flowers arranged in a vase or a sleeve, apart from having the option to have the flowers mixed.

Their mixed bunch of roses is the site’s bestseller, but customers also have raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or even a basket.

Plants

Although flowers are the most popular, some folks prefer plants. Apart from adding more green to your home, they’ll also last longer than bouquets, which makes this gift more memorable. They have a vast selection for this also.

You can choose to send indoor or outdoor plants. They also included terrariums. Ferns n Petals doesn’t stop there, however. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they provide a vast array of cakes that may go nicely with the flowers or plants that you want to give as a present. You won’t have to worry about having too much trouble looking through the whole list either since they have categorized the cakes by type.

You can also have the cakes include a personal message or even have a photograph printed on them.

If cakes are too much, they also offer cupcakes and jar cakes in different flavors.

Chocolates

For those people who aren’t into floral bouquets and plants, you can even send a bouquet of chocolates. You can choose from different brands of chocolate like KitKat, Milka, Snickers, Cadbury, and even Ferrero Rocher. They have these chocolates arranged as they would with their bouquets.

Gifts

Ferns n Flowers might not be as powerful as it is today if they have not ventured into integrating different gifts to complement their bouquets. Since they have so many retail partners, they are able to include as many goods as they can. Their gifts can range from toys to home decor and even novels.

That’s not all though, they also let you gift ‘experiences’. Like being serenaded with a guitar or even romantic getaways. However, the options will vary per city, and some countries may have limited offerings.

What’s more, is that they also offer services like business gifts. You can send cakes and flowers that match the professional setting as well. These may be sent to your long-time clients and business partners as a thank you gift.

Personalized Gifts

They also give you the option to send a more personalized gift.  You can send customized mugs, lamps, caricatures, or even accessories. You can also have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Website?

It may be confusing for some because they have so many products under a single website. Luckily they’ve categorized the gifts by type and event.

You can go straight ahead and click the type of gift that you’re thinking about purchasing if you already know what you want to get.

If you are just browsing and haven’t decided yet, you can try their “Occasions” type. They will suggest gifts fit for every sort of occasion. They sorted it out based on the festival, special events, or even simple gestures like congratulating or wishing them good luck.

If you would like to add the item to your cart, you need to enter the postal code of the address of the person you’ll have it delivered to prior to paying at checkout.

How to purchase from Ferns n Petals?

App vs. Website

You may either use their website or mobile application to choose your gift. You will need to make your profile first before you can purchase anything from them. Either way is fine. You will also get the identical offering from the website when you use their app.

Shipping and delivery

Ferns n Petals will require a few more information from you before you head to checkout.  They’ll want the address and the recipient’s contact info. You’ll also need to pick your date of delivery and the time you prefer it to be sent.

Some items cannot be sent to other countries. Ferns n Petals might be unable to deliver the item to the area yet if it cannot locate the address when you enter the postal code (also called pin code).

Once done, your shipping fee will be calculated and finalized. Ferns N Petals Malaysia

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, and even from digital wallets. They also accept Cash on Delivery.

Pros and Cons

Since we’ve looked into what they offer and how to order from them let’s take a look at the pros and cons of purchasing from Ferns n Petals.

Pros

  • Has a lot of options to choose from
  • You can have your information hidden from the receiver
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the products are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries aren’t always on time for far areas

 

The Final Verdict

Ferns n Petals is a great shop to get all you need to send gifts. They have categorized their gifts into various kinds and occasions, which makes the entire process easier. However, their policies on refunds can be overly strict. However, you won’t be getting any refunds if the product is damaged by the handler during the delivery.

Customers have also mixed reviews. However, most negative reviews come from customers which are somewhat further from town. While customers which were nearer had given positive reviews.

It might be best to search for another method of sending your loved ones gifts if they live far from major cities. If they are near a city, however, Ferns n Flowers is an exceptional site to purchase them gifts from.

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FAQ Ferns N Petals Malaysia

Why do I want to make an account?

Making an account will save your information to make purchasing and ordering simpler next time you choose to. It’s also free, so you won’t need to be concerned about extra charges.

Can I track my delivery?

Yes. You can monitor the delivery. At the top of the right side of the webpage, you will find “Track Order”. You’ll need to click on that, and it will ask for your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Unless stated or unless you chose midnight delivery, expect the items to be delivered within 8 in the morning to 10 in the evening.

How will I know if my order has been confirmed?

Once your order has been verified, you should receive an email and an SMS with your order number.

What is “Midnight Delivery”?

You can have your items delivered at about 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means they’ve attempted to deliver the gift to the address, but either the receiver isn’t there, is not responding, or the receiver’s address was incomplete or incorrect.

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