Ferns N Petals Helpline

Ferns-N-Petals-Review

Choosing the perfect gift for your loved ones should have the best quality to show your love and support. Among the most popular ways to do this is by giving them flowers. The simple act of giving need not be impossible even for those who are too far away from their loved ones.

Ferns n Petals is just one of the online flower shops that could make this possible. Even if you’re in another country, you can still send your gifts to them.

In this guide, we’ll take a closer look into Ferns n Petals to see what they have to offer.

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Before anything else, you may be the type of person who prefers a video to help you make your decision. You can watch this video on YouTube by “CREATORS”. You’ll be able to see how proper and professional the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? Ferns N Petals Helpline

Founded and managed by Vikaas Gutgutia, this flower shop started small back in 1994 before becoming the leading e-commerce for flowers and presents.

Before including other items, they first started with delivering arranged flowers. Now they have added gift to go along with the flowers. These items are cakes, chocolates, as well as perfumes and accessories.

Ferns n Petals now has a global reach, allowing clients to send bouquets and gifts to far countries.

The flower bouquets are arranged by local florists. Their gift and floral delivery is made possible by having nearly 300 retail stores.

They have a huge variety of flowers, plants, and gifts to choose from. And depending on your area, you might have your gifts delivered on the same day.

Who is this for?

Ferns n Petals is for everyone. They have a fantastic variety of bouquets which were organized by their network of florists. It is a one-stop-shop for all gifting needs. Apart from your order of bouquets you can also add chocolates or cakes with it. You can even add gifts like clothing, stuffed toys, or a live guitarist.

If you already have your personal florist, this may not be for you. Overall, Ferns n Petals is an excellent place to find exactly what you are looking for, especially if you’re looking for somethings that can have everything delivered in one go.

What does Ferns n Flowers offer?

They almost have everything you are looking for, being the one-stop-gift store.  We’ll take a look at each category. Ferns N Petals Helpline

Ferns N Petals Helpline

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Flowers

Since they started out as a flower shop, they’re most famous for their flowers. They have a wide variety to choose from. You may select from a bouquet of roses to a bouquet of carnations. You can even have your flowers arranged in a vase or a sleeve, apart from having the option to have the flowers mixed.

Their mixed bunch of roses is the website’s bestseller, but customers have also raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or perhaps a basket.

Plants

Although flowers are the most popular, some folks prefer plants. Apart from adding more green to your home, they’ll also last more than bouquets, making this gift more memorable. They have a wide selection for this also.

You can choose to send indoor or outdoor plants. They also added terrariums. Ferns n Petals does not stop there, however. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they offer a wide variety of cakes that may go well with the flowers or plants that you would like to give as a present. They have categorized the cakes by type, so that you won’t have too much trouble looking through the whole list.

You might also have the cakes include a personal message or even have a photo printed on them.

If cakes are too much, they also offer cupcakes and jar cakes in different flavors.

Chocolates

For those people who aren’t into floral bouquets and plants, you can also send a bouquet of chocolates. You can select from different brands of chocolate like KitKat, Milka, Snickers, Cadbury, and even Ferrero Rocher. They have these chocolates organized as they would with their bouquets.

Gifts

Ferns n Flowers might not be as powerful as it is today if they haven’t ventured into incorporating different gifts to complement their flowers. They are able to include as many goods as possible becuase they have so many retail partners. Their gifts can vary from toys to home decor and even books.

That’s not all however, they also let you gift ‘experiences’. Like being serenaded with a guitar or even romantic getaways. However, the options will vary per city, and some countries may have limited offerings.

What is more, is that they also provide services like company gifts. You can send cakes and flowers that match the professional setting also. These can be sent to your long-time clients and business partners as a thank you gift.

Personalized Gifts

They also give you the choice to send a more personalized gift.  You can send custom mugs, lamps, caricatures, or even accessories. It is also possible to have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Website?

It can be confusing for some because they have so many products under one site. Luckily they have categorized the presents by type and occasion.

You can go straight ahead and click the type of gift that you’re planning on purchasing if you already know what you want to get.

If you are just browsing and haven’t decided yet, you can try their “Occasions” type. They’ll suggest gifts fit for every sort of occasion. They sorted it out depending on the festival, special occasions, or even simple gestures like congratulating or wishing them good luck.

If you want to add the item to your cart, you want to enter the postal code of the address of the person you’ll have it delivered to before paying at checkout.

How to purchase from Ferns n Petals?

App vs. Website

You may either use their website or mobile application to choose your gift. Before you can buy anything from them, you’ll have to create your profile first. Either way is fine. You’ll also get the same offering from the website when you use their app.

Shipping and delivery

Ferns n Petals will need a few more information from you before you head to checkout.  They’ll want the complete address and the recipient’s contact information. You will also need to select your date of delivery and the time you want it to be sent.

Some items cannot be sent to other countries. If it cannot locate the address when you enter the postal code (also called pin code), Ferns n Petals may be unable to deliver the item to that area yet.

Once completed, your shipping fee will be calculated and finalized. Ferns N Petals Helpline

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, and even from digital wallets. They also accept Cash on Delivery.

Pros and Cons

Since we’ve looked into what they offer and how to order from them let’s take a look at the advantages and disadvantages of buying from Ferns n Petals.

Pros

  • Has plenty of options to choose from
  • You can have your information hidden from the recipient
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the goods are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries are not always on time for distant areas

 

The Verdict

Ferns n Petals is a great shop to get everything you will need to send gifts. They’ve categorized their gifts into various kinds and occasions, making the entire process easier. However, their policies on refunds can be overly strict. If the product is damaged by the handler, you shouldn’t be expecting any refunds.

Clients also have mixed reviews. But, most negative reviews come from clients that are a bit further from town. While customers that were closer had given positive reviews.

If the person you plan on gifting is far from major cities, it may be best to look for another way of sending them presents. If they are near a town, though, Ferns n Flowers is an exceptional site to buy them gifts from.

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FAQ Ferns N Petals Helpline

Why do I need to make an account?

Purchasing and ordering will be simpler the next time you choose to order if you have an account. You won’t be needed to fill up the information catalogue since your data will be saved. It’s also free, so you won’t have to be concerned about extra charges.

Can I track my delivery?

Yes. You can track the delivery. At the top of the right side of the webpage, you will find “Track Order”. You will need to click on that, and it will request your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Expect your order to be delivered from 8 in the morning to 10 in the evening, unless you chose to have it delivered at a specific time.

How will I know if my order has been confirmed?

Once your order has been verified, you should receive an email and an SMS with your order number.

What is “Midnight Delivery”?

You can have your items delivered at about 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means that they have attempted to deliver the gift to the address, but either the receiver is not there, is not responding, or the receiver’s address was incomplete or incorrect.

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