Ferns N Petals Head Office

Ferns-N-Petals-Review

To demonstrate your love and support to your friends and family, the perfect gift should have the best quality. One of the most popular ways to do that is by giving them flowers. But for people who are too far away from their loved ones, the the simple act of giving does not need to be impossible.

Ferns n Petals is just one of those online flower shops that can make this possible. You can even send gifts even when you’re in another country.

In this article, we will take a closer look into Ferns n Petals to see what they have to offer.

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Before we go on, you may be the type of person who prefers some video material to help you make your decision. You can watch this video on YouTube by “CREATORS”. You’ll be able to see how proper and professional the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? Ferns N Petals Head Office

This flower shop was founded and managed by Vikaas Gutgutia back in 1994 as a small flower shop before becoming the leading e-commerce site for flowers and gift.

They first started with delivering flowers before adding other items such as cakes, chocolates, as well as gifts such as perfumes and accessories.

Nowadays, Ferns n Petals has a worldwide reach, allowing clients to send bouquets and gifts to distant countries.

The flower bouquets are arranged by local florists. They also have almost 300 retail shops, which makes their gift and floral delivery possible.

They have a huge variety of flowers, plants, and gifts to select from. And depending on your area, you may have your gifts delivered on the same day.

Who’s this for?

Ferns n Petals is for everyone. They have a fantastic selection of bouquets that were arranged by their network of florists. It is a one-stop-shop for all gifting needs. Apart from your order of bouquets you can also add cakes or chocolate with it. You may even add gifts like clothes, stuffed toys, or a live guitarist.

If you already have your personal florist, this may not be for you. Overall, Ferns n Petals is an excellent place to find exactly what you are looking for, especially if you’re looking for somethings that can have everything delivered in one go.

What does Ferns n Flowers offer?

Since they claim to be your one-stop-gift shop, they have almost everything you need.  We’ll have a look at each category. Ferns N Petals Head Office

Ferns N Petals Head Office

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Flowers

Flowers are what they’re most famous for since they started out as a flower shop. They have a wide variety to choose from. You can choose from a bouquet of roses to a bouquet of carnations. You can even have your flowers arranged in a vase or a sleeve, apart from having the option to have the flowers mixed.

Their mixed bunch of roses is the site’s bestseller, but customers also have raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or even a basket.

Plants

Some people prefer plants more than bouquets of flowers, even if the latter is more popular. Apart from adding more green into your home, they’ll also last more than bouquets, which makes this gift more memorable. They have a wide selection for this also.

You can opt to send indoor or outdoor plants. They also included terrariums. Ferns n Petals doesn’t stop there, however. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they provide a vast array of cakes that may go well with the flowers or plants you would like to give as a gift. They have categorized the cakes by type, so that you won’t have too much trouble looking through the full list.

You might also have the cakes include a personal message or even have a photograph printed on them.

They also spply cupcakes and jar cakes in various flavors, if cakes are a bit too much for you.

Chocolates

For those people who aren’t into floral bouquets and plants, you can also send a bouquet of chocolates. You can select from different brands of chocolate like KitKat, Milka, Snickers, Cadbury, as well as Ferrero Rocher. They have these chocolates arranged as they would with their flowers.

Gifts

Ferns n Flowers may not be as successful as it is now if they haven’t ventured into incorporating different gifts to complement their flowers. They’re able to include as many products as possible since they have so many retail partners. Their gifts can vary from toys to home decor as well as novels.

That is not all however, they also let you gift ‘experiences’. Such as being serenaded with a guitar or even romantic getaways. However, the choices will vary per city, and some countries may have limited offerings.

What is more, is that they also provide services like company gifts. You may send cakes and flowers that match the professional setting also. These can be sent to your long-time clients and business partners as a thank you gift.

Personalized Gifts

If you would like to send a more personalized gift, they also give you this option.  You can send custom mugs, lamps, caricatures, or even accessories. It is also possible to have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Site?

It may be confusing for some because they have so many products under a single website. Luckily they have categorized the gifts by type and occasion.

You can go straight ahead and click the type of gift that you’re planning on purchasing if you already know what you want to get.

If you are just browsing and haven’t decided yet, you can try their “Occasions” type. They’ll suggest gifts fit for every kind of occasion. They sorted it out based on the festival, special occasions, or even simple gestures like congratulating or wishing them good luck.

If you would like to add the item to your cart, you want to enter the postal code of the address of the person you’ll have it delivered to prior to paying at checkout.

How to purchase from Ferns n Petals?

App vs. Website

You can either use their website or mobile application to select your gift. Before you can purchase anything from them, you will need to create your profile first. Either method is fine. You will also get the same offering from the site when you use their program.

Shipping and delivery

Before heading off to payment, Ferns n Petals will require a couple more details from you.  They’ll want the address and the recipient’s contact information. You will also need to select your date of delivery and the time you prefer it to be sent.

Some items can’t be sent to other countries. If it cannot find the address when you enter the postal code (also known as pin code), Ferns n Petals may be unable to deliver the item to this area yet.

Once completed, your shipping fee will be calculated and finalized. Ferns N Petals Head Office

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, and even from digital wallets. They also accept Cash on Delivery.

Pros and Cons

Now that we looked into what they offer and how to order from them let us take a look at the advantages and disadvantages of buying from Ferns n Petals.

Pros

  • Has a lot of options to choose from
  • You can have your information hidden from the recipient
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the products are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries are not always on time for far areas

 

The Verdict

Ferns n Petals is a terrific shop to get all you need to send gifts. They have categorized their gifts into different kinds and occasions, which makes the entire process easier. However, their policies on refunds can be overly strict. However, you won’t be getting any refunds if the item is damaged by the handler during the delivery.

Customers also have mixed reviews. However, most negative reviews come from customers that are a bit further from town. While customers that were nearer had given positive reviews.

It might be best to look for another method of sending your loved ones gifts if they live far from major cities. If they’re near a city, though, Ferns n Flowers is an exceptional site to purchase them gifts from.

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FAQ Ferns N Petals Head Office

Why do I need to create an account?

Purchasing and ordering will be simpler the next time you decide to order if you have an account. You won’t be needed to fill up the information catalogue since your data will be saved. It’s also free, so you won’t need to worry about extra charges.

Can I track my delivery?

Yes. You can track the delivery. At the top of the right side of the webpage, you will find “Track Order”. You will need to click on that, and it will request your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Unless stated or unless you chose midnight delivery, expect the items to be delivered within 8 in the morning to 10 in the evening.

How will I know if my order has been confirmed?

Once your order has been verified, you should receive an email and an SMS with your order number.

What is “Midnight Delivery”?

You can have your items delivered at around 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means that they have attempted to deliver the gift to the address, but either the recipient is not there, is not responding, or the receiver’s address was incorrect or incomplete.

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