Ferns N Petals Glassdoor

Ferns-N-Petals-Review

To demonstrate your love and support to your friends and family, the perfect gift needs to have the best quality. One of the most popular ways to do that is by giving them flowers. But for those who are too far away from their loved ones, the task does not need to be impossible.

Ferns n Petals is just one of those online flower shops that can make this possible. You can also send gifts even when you’re in another country.

In this article, we’ll take a closer look into Ferns n Petals to find out what they have to offer.

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Before anything else, you may be the type of person who prefers some video material to help you make your decision. You can watch this video on YouTube by “CREATORS”. The video will show you how proper and professional the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? Ferns N Petals Glassdoor

This flower shop was founded and managed by Vikaas Gutgutia back in 1994 as a small flower shop before becoming the leading e-commerce site for flowers and presents.

Before adding different items, they first began with delivering arranged flowers. Now they have added gift to go along with the flowers. These items are cakes, chocolates, and even accessories and perfumes.

Nowadays, Ferns n Petals has a global reach, allowing customers to send gifts and bouquets to distant countries.

The flower bouquets are arranged by local florists. Their gift and floral delivery is made possible by having almost 300 retail shops.

They have a huge variety of flowers, plants, and gifts to choose from. And depending on your area, you might have your gifts delivered on the same day.

Who’s this for?

Ferns n Petals is for everyone. They have a good selection of bouquets that have been arranged by their network of florists. It is a one-stop-shop for all gifting needs. Apart from your order of bouquets you can also add cakes or chocolate with it. You can even add gifts like clothes, stuffed toys, or even hire a live guitarist.

If you already have your personal florist, this may not be for you. But if you’re looking for something to get everything delivered in one go, Ferns n Petals is an excellent place to find what you need.

What does Ferns n Flowers offer?

Since they claim to be your one-stop-gift store, they have almost everything you need.  We’ll take a look at each category. Ferns N Petals Glassdoor

Ferns N Petals Glassdoor

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Flowers

Since they started out as a flower shop, they are most famous for their flowers. They have a wide variety to choose from. You can choose from a bouquet of roses to a bouquet of carnations. You can even decide on a mix of flowers that may be arranged in a vase or a sleeve.

Their mixed bunch of roses is the site’s bestseller, but customers also have raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or even a basket.

Plants

Although flowers are the most popular, some people prefer plants. Aside from adding more green into your home, they’ll also last longer than bouquets, which makes this gift more memorable. They have a vast selection for this also.

You can choose to send indoor or outdoor plants. They also added terrariums. Ferns n Petals does not stop there, however. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they offer a wide variety of cakes that may go nicely with the flowers or plants you want to give as a present. You won’t have to worry about having too much trouble looking through the full list either since they have categorized the cakes by type.

You can also have the cakes include a personal message or even have a photograph printed on them.

They also offer cupcakes and jar cakes in different flavors, if cakes are a bit too much for you.

Chocolates

For those who aren’t into floral bouquets and plants, you can also send a bouquet of chocolates. You can select from different brands of chocolate such as KitKat, Milka, Snickers, Cadbury, as well as Ferrero Rocher. They have these chocolates arranged as they would with their flowers.

Gifts

Ferns n Flowers may not be as successful as it is now if they haven’t ventured into integrating different gifts to complement their flowers. They’re able to include as many products as they can becuase they have so many retail partners. Their gifts can range from toys to home decor as well as novels.

That is not all though, they also let you gift ‘experiences’. Like being serenaded with a guitar or even romantic getaways. However, the options will vary per city, and some countries may have limited offerings.

What is more, is that they also provide services like company gifts. You can send cakes and flowers that match the professional setting also. These may be sent to your long-time clients and business partners as a thank you gift.

Personalized Gifts

If you would like to send a more personalized gift, they also give you this choice.  You can send custom mugs, lamps, caricatures, or even accessories. It is also possible to have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Site?

It can be confusing for some because they have so many products under one site. Luckily they have categorized the gifts by type and event.

If you already know what you want to buy, you can go straight ahead and click on the type of gift you’re thinking about purchasing.

If you are just browsing and have not decided yet, you can try their “Occasions” type. They will suggest gifts fit for every sort of occasion. They sorted it out based on the festival, special events, or even simple gestures such as congratulating or wishing them good luck.

If you want to add the item to your cart, you want to enter the postal code of the address of the person you’ll have it delivered to prior to paying at checkout.

How to order from Ferns n Petals?

App vs. Website

You may either use their site or mobile application to choose your gift. You will have to make your profile first before you can purchase anything from them. Either method is fine. You will also get the identical offering from the website when you use their app.

Delivery and Shipping

Ferns n Petals will require a few more details from you before you head to checkout.  They’ll need the address and the recipient’s contact info. You will also need to pick your date of delivery and the time you want it to be sent.

Some items cannot be sent to other countries. Ferns n Petals may be unable to deliver the item to the area yet if it cannot find the address when you enter the postal code (also known as pin code).

Once completed, your shipping fee will be calculated and finalized. Ferns N Petals Glassdoor

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, and even from electronic wallets. They also accept Cash on Delivery.

Pros and Cons

Since we’ve looked into what they offer and how to order from them let’s take a look at the pros and cons of purchasing from Ferns n Petals.

Pros

  • Has a lot of options to choose from
  • You can have your information hidden from the receiver
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the goods are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries aren’t always on time for far areas

 

The Verdict

If you’re looking for a shop to get everything you need to send gifts, Ferns n Petals is a terrific shop. They have categorized their gifts into different types and occasions, which makes the entire process easier. However, their policies on refunds can be overly strict. If the item is damaged by the handler, you shouldn’t be expecting any refunds.

Clients have also mixed reviews. But, most negative reviews come from clients which are somewhat further from the city. While customers that were closer had given positive reviews.

If the person you plan on gifting is far from major cities, it might be best to search for another way of sending them gifts. If they are near a city, though, Ferns n Flowers is an exceptional site to buy them gifts from.

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FAQ Ferns N Petals Glassdoor

Why do I need to make an account?

Ordering and purchasing will be simpler the next time you choose to order if you have an account. You won’t be needed to fill up the information catalogue since your data will be saved. It’s also free, so you won’t need to be concerned about extra charges.

Can I track my delivery?

Yes. You can monitor the delivery. You’ll find “Track Order” at the top of the right of the webpage. You will have to click on that, and it will ask for your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Expect the items to be delivered from 8 in the morning to 10 in the evening, unless you chose to have it delivered at a specific time.

How will I know if my order has been confirmed?

Once your order has been verified, you should receive an email and an SMS with your order number.

What is “Midnight Delivery”?

You can have your items delivered at around 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means that they have attempted to deliver the gift to the address, but either the recipient is not there, isn’t responding, or the receiver’s address was incorrect or incomplete.

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