Ferns N Petals Customer Care Number

Ferns-N-Petals-Review

To demonstrate your love and support to your friends and family, the perfect present should have the best quality. One of the most popular ways to do this is by giving them flowers. The task need not be impossible even for people who are too far away from their loved ones.

Ferns n Petals is one of those online flower shops that could make this possible. Even when you’re in another country, you can still send your gifts to them.

In this guide, we’ll take a closer look into Ferns n Petals to find out what they have to offer.

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Before anything else, you may be the type of person who prefers some video material to help you make your decision. You can watch this video on YouTube by “CREATORS”. The video will show you how proper and professional the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? Ferns N Petals Customer Care Number

Founded and managed by Vikaas Gutgutia, this flower shop started back in 1994 before becoming the leading e-commerce for flowers and presents.

Before including different items, they first started with delivering arranged flowers. Now they have added gift to go along with the flowers. These items are cakes, chocolates, as well as perfumes and accessories.

Ferns n Petals now has a global reach, allowing clients to send bouquets and gifts to far countries.

The flower bouquets are arranged by local florists. They also have nearly 300 retail stores, making their gift and floral delivery possible.

They have a wide variety of flowers, plants, and gifts to choose from. And depending on your area, you may have your gifts delivered on the same day.

Who is this for?

Ferns n Petals is for everyone. They have a fantastic variety of bouquets which were organized by their network of florists. It is a one-stop-shop for all gifting needs. Apart from your order of flowers you can also add chocolates or cakes with it. You may even add gifts like clothing, stuffed toys, or a live guitarist.

If you already have your personal florist, this may not be for you. But if you’re looking for something to get everything delivered in one go, Ferns n Petals is an excellent place to find exactly what you are looking for.

What does Ferns n Flowers offer?

Since they claim to be your one-stop-gift store, they have almost everything you are looking for.  We’ll take a look at each category. Ferns N Petals Customer Care Number

Ferns N Petals Customer Care Number

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Flowers

Flowers are what they’re famous for since they started out as a flower shop. They have a wide variety to choose from. You can select from a bouquet of roses to a bouquet of carnations. You may even decide on a mix of flowers which may be arranged in a vase or a sleeve.

Their mixed bunch of roses is the site’s bestseller, but customers also have raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or perhaps a basket.

Plants

Some folks prefer plants more than bouquets of flowers, even if the latter is more popular. Apart from adding more green to your home, they’ll also last longer than bouquets, which makes this gift more memorable. They have a vast selection for this too.

You can choose to send indoor or outdoor plants. They also included terrariums. Ferns n Petals does not stop there, however. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they offer a wide variety of cakes that may go well with the flowers or plants that you want to give as a present. You won’t have to worry about having too much trouble looking through the full list either since they’ve categorized the cakes by type.

You might also have the cakes include a personal message or even have a photo printed on them.

If cakes are too much, they also offer cupcakes and jar cakes in various flavors.

Chocolates

For those who aren’t into floral bouquets and plants, you can even send a bouquet of chocolates. You can choose from different brands of chocolate like KitKat, Milka, Snickers, Cadbury, as well as Ferrero Rocher. They have these chocolates arranged as they would with their flowers.

Gifts

Ferns n Flowers might not be as powerful as it is now if they haven’t ventured into incorporating other gifts to complement their bouquets. They are able to include as many products as they can since they have so many retail partners. Their gifts can vary from toys to home decor and even novels.

That’s not all though, they also let you gift ‘experiences’. Like being serenaded with a guitar or even romantic getaways. However, the options will vary per city, and some countries may have limited offerings.

What’s more, is that they also offer services like company gifts. You can send cakes and flowers that match the professional setting as well. You may send these as a thank you to your business partners and clients.

Personalized Gifts

They also give you the option to send a more personalized present.  You can send customized mugs, lamps, caricatures, or even accessories. You can also have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Site?

With so many products under a single site, it can be confusing for first-time visitors. Luckily they have categorized the gifts by type and occasion.

If you already know what you want to buy, you can go straight ahead and click on the type of gift you’re planning on purchasing.

If you are just browsing and haven’t decided yet, you can try their “Occasions” type. They’ll suggest gifts fit for every sort of occasion. They sorted it out based on the festival, special events, or even simple gestures like congratulating or wishing them good luck.

If you want to add the item to your cart, you need to enter the postal code of the address of the person you’ll have it delivered to prior to paying at checkout.

How to order from Ferns n Petals?

App vs. Website

You may either use their website or mobile application to choose your gift. Before you can purchase anything from them, you’ll have to make your profile first. Either way is fine. You will also get the same offering from the site when you use their program.

Shipping and delivery

Ferns n Petals will need a couple more information from you before you head to checkout.  They’ll need the address and the recipient’s contact info. You will also need to select your date of delivery and the time you want it to be sent.

Some items cannot be sent to other countries. If it cannot locate the address when you enter the postal code (also known as pin code), Ferns n Petals may not be able to deliver the item to this area yet.

Once done, your shipping fee will be calculated and finalized. Ferns N Petals Customer Care Number

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, and even from digital wallets. They also accept Cash on Delivery.

Pros and Cons

Since we’ve looked into what they offer and how to order from them let’s take a look at the pros and cons of purchasing from Ferns n Petals.

Pros

  • Has plenty of options to choose from
  • You can have your information hidden from the receiver
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the goods are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries aren’t always on time for distant areas

 

The Verdict

Ferns n Petals is a terrific shop to get everything you will need to send gifts. They’ve categorized their gifts into different types and occasions, making the entire process easier. However, their policies on refunds can be overly strict. However, you won’t be getting any refunds if the item is damaged by the handler during the delivery.

Clients have also mixed reviews. However, most negative reviews come from clients that are somewhat further from town. While customers that were nearer had given positive reviews.

If the person you plan on gifting is far from major cities, it might be best to search for another way of sending them gifts. If they are near a town, however, Ferns n Flowers is an excellent site to buy them gifts from.

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FAQ Ferns N Petals Customer Care Number

Why do I need to create an account?

Making an account will save your information to make ordering and purchasing simpler next time you choose to. It’s also free, so you won’t need to worry about extra charges.

Can I track my delivery?

Yes. You can track the delivery. At the top of the right side of the webpage, you will find “Track Order”. You’ll need to click on that, and it’ll request your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Expect the items to be delivered from 8 in the morning to 10 in the evening, unless you chose to have it delivered at a specific time.

How will I know if my order has been confirmed?

You’ll receive an email and an SMS containing your order number once it’s confirmed.

What’s “Midnight Delivery”?

You can have your items delivered at about 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means they’ve tried to deliver the gift to the address, but either the recipient is not there, isn’t responding, or the receiver’s address was incorrect or incomplete.

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