To demonstrate your love and support to your friends and family, the perfect present should have the best quality. One of the most popular ways to do this is by giving them flowers. The simple act of giving does not need to be impossible even for those who are too far away from their loved ones.
Ferns n Petals is one of those online flower shops that could make this possible. Even if you’re in a different country, you can still send your gifts to them.
In this article, we’ll take a closer look into Ferns n Petals to find out what they can offer.
Before anything else, you may be the type of person who prefers a video to help you make your decision. You can watch this video on YouTube by “CREATORS”. The video will show you how professional and proper the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.
What is Ferns n Petals? Ferns N Petals Case Study
This flower shop was founded and managed by Vikaas Gutgutia back in 1994 as a small flower shop before becoming the major e-commerce site for flowers and gift.
Before adding other items, they first started with delivering arranged flowers. Now they have added presents to go along with the flowers. These items are cakes, chocolates, and even accessories and perfumes.
Nowadays, Ferns n Petals has a worldwide reach, allowing clients to send bouquets and gifts to distant countries.
The flower bouquets are arranged by local florists. Their gift and floral delivery is made possible by having almost 300 retail shops.
They have a huge variety of flowers, plants, and gifts to choose from. And depending on your area, you might have your gifts delivered on the same day.
Who’s this for?
Ferns n Petals is for everyone. They have a good variety of bouquets which were arranged by their network of florists. It’s a one-stop-shop for all gifting needs. Apart from your order of bouquets you can also add chocolates or cakes with it. You can even add gifts like clothing, stuffed toys, or a live guitarist.
If you already have your individual florist, this may not be for you. But if you’re looking for something to get everything delivered in one go, Ferns n Petals is an exceptional place to find exactly what you need.
What does Ferns n Flowers offer?
They almost have everything you are looking for, being the one-stop-gift store. We’ll take a look at each category. Ferns N Petals Case Study
Since they started out as a flower shop, they’re famous for their flowers. They have a wide selection to choose from. You may select from a bouquet of roses to a bouquet of carnations. You may even opt for a mix of flowers that can be arranged in a vase or a sleeve.
Their mixed bunch of roses is the site’s bestseller, but customers also have raved about their exotic flower selections.
What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or even a basket.
Although flowers are the most popular, some folks prefer plants. Apart from adding more green to your house, they’ll also last more than bouquets, making this gift more memorable. They have a wide selection for this also.
You can opt to send indoor or outdoor plants. They also added terrariums. Ferns n Petals doesn’t stop there, though. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.
Much like everything else, they provide a wide variety of cakes that may go nicely with the flowers or plants that you want to give as a gift. You won’t have to worry about having too much trouble looking through the whole list either since they have categorized the cakes by occasion.
You might also have the cakes include a personal message or even have a photo printed on them.
If cakes are too much, they also offer cupcakes and jar cakes in different flavors.
For those who aren’t into floral bouquets and plants, you could also send a bouquet of chocolates. You can select from different brands of chocolate such as KitKat, Milka, Snickers, Cadbury, and even Ferrero Rocher. They have these chocolates arranged as they would with their flowers.
Ferns n Flowers may not be as powerful as it is today if they haven’t ventured into integrating different gifts to complement their flowers. Because they have so many retail partners, they’re able to include as many products as possible. Their gifts can vary from toys to home decor as well as novels.
That’s not all though, they also let you gift ‘experiences’. Like being serenaded with a guitar or even romantic getaways. However, the choices will vary per city, and some countries may have limited offerings.
What’s more, is that they also offer services like company gifts. You may send cakes and flowers that match the professional setting also. These can be sent to your long-time clients and business partners as a thank you gift.
If you would like to send a more personalized gift, they also give you this option. You can send custom mugs, lamps, caricatures, or even accessories. It is also possible to have your flowers, plants, cakes, and chocolates personalized too.
How to Navigate the Site?
It can be confusing for some because they have so many products under a single website. Luckily they have categorized the presents by type and event.
You can go straight ahead and click the type of gift that you are planning on purchasing if you already know what you want to get.
If you are just browsing and have not decided yet, you can try their “Occasions” type. They will suggest gifts fit for every sort of occasion. They sorted it out based on the festival, special events, or even simple gestures like congratulating or wishing them good luck.
If you want to add the item to your cart, you need to enter the postal code of the address of the person you’ll have it delivered to before paying at checkout.
How to purchase from Ferns n Petals?
App vs. Website
You may either use their website or mobile application to select your gift. You’ll need to make your profile first before you can buy anything from them. Either method is fine. You will also get the identical offering from the site when you use their app.
Delivery and Shipping
Ferns n Petals will need a couple more information from you before you head to checkout. They’ll want the complete address and the recipient’s contact info. You’ll also need to pick your date of delivery and the time you prefer it to be sent.
Some items can’t be sent to other countries. If it cannot find the address when you enter the postal code (also called pin code), Ferns n Petals might be unable to deliver the item to this area yet.
Once completed, your shipping fee will be calculated and finalized. Ferns N Petals Case Study
Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, and even from digital wallets. They also accept Cash on Delivery.
Pros and Cons
Since we’ve looked into what they offer and how to order from them let us take a look at the advantages and disadvantages of buying from Ferns n Petals.
- Has a lot of options to choose from
- You can have your information hidden from the receiver
- You can customize gifts
- You can add as many items as you like to be delivered
- Offers deliveries to other countries
- No refunds if the goods are damaged during transit
- No refunds for unsuccessful deliveries
- Customer service can be slow
- Deliveries are not always on time for far areas
The Final Verdict
If you’re looking for a shop to get everything you will need to send gifts, Ferns n Petals is a terrific shop. They have categorized their gifts into various types and occasions, which makes the whole process easier. However, their policies on refunds can be too strict. If the item is damaged by the handler, you shouldn’t be expecting any refunds.
Clients also have mixed reviews. But, most negative reviews come from clients that are a bit further from town. While customers that were nearer had given favorable reviews.
If the person you plan on gifting is far from major cities, it might be best to look for another way of sending them presents. If they’re near a city, though, Ferns n Flowers is an excellent site to purchase them gifts from.
FAQ Ferns N Petals Case Study
Why do I want to create an account?
Making an account will help save your information to make purchasing and ordering simpler next time you decide to. It’s also free, so you won’t need to worry about extra charges.
Can I track my delivery?
Yes. You can track the delivery. At the top of the right side of the webpage, you’ll find “Track Order”. You will need to click on that, and it will ask for your order number. After adding the details, you click on “Track Now” to see the progress.
What time should I expect the orders to be delivered?
Expect the items to be delivered from 8 in the morning to 10 in the evening, unless you chose to have it delivered at a specific time.
How will I know if my order has been confirmed?
You’ll receive an email and an SMS containing your order number once it’s confirmed.
What is “Midnight Delivery”?
You can have your items delivered at about 11 pm to 12 midnight for an extra fee.
What does “Delivery Attempted” mean?
It means that they have attempted to deliver the gift to the address, but either the receiver is not there, isn’t responding, or the receiver’s address was incorrect or incomplete.