Ferns and Petals Interview Questions

Ferns-N-Petals-Review

Choosing the perfect present for your loved ones should have the best quality to demonstrate your love and support. Among the most popular ways to do this is by giving them flowers. The simple act of giving does not need to be impossible even for those who are too far away from their loved ones.

Ferns n Petals is one of the online flower shops that can make this possible. Even when you’re in a different country, you can still send your gifts to them.

In this guide, we’ll take a better look into Ferns n Petals to see what they can offer.

Ferns-N-Petals-Logo

Before anything else, you may be the type of person who prefers a video to help you make your decision. You can watch this video on YouTube by “CREATORS”. The video will show you how professional and proper the packaging of Ferns n Petals is, and you’ll get an example of how the gifts will be delivered.

What is Ferns n Petals? Ferns and Petals Interview Questions

This flower shop was founded and managed by Vikaas Gutgutia back in 1994 as a small flower shop before becoming the leading e-commerce site for flowers and presents.

They first started with delivering flowers before including different items like cakes, chocolates, as well as presents such as accessories and perfumes.

Nowadays, Ferns n Petals has a worldwide reach, allowing customers to send bouquets and gifts to distant countries.

The flower bouquets are arranged by local florists. Their gift and floral delivery is made possible by having almost 300 retail stores.

They have a huge variety of flowers, plants, and gifts to choose from. And depending on your area, you may have your gifts delivered on the same day.

Who is this for?

Ferns n Petals is for everybody. They have a fantastic variety of bouquets which have been arranged by their network of florists. It’s a one-stop-shop for all gifting needs. You can add chocolates or cakes to your order of bouquets. You may even add gifts like clothing, stuffed toys, or even hire a live guitarist.

If you already have your individual florist, this may not be for you. Overall, Ferns n Petals is an exceptional place to find what you need, especially if you’re looking for somethings that can have everything delivered in one go.

What does Ferns n Flowers offer?

Since they claim to be your one-stop-gift shop, they have almost everything you need.  We’ll take a look at each category. Ferns and Petals Interview Questions

Ferns and Petals Interview Questions

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Flowers

Flowers are what they’re most famous for since they started out as a flower shop. They have a wide selection to choose from. You may select from a bouquet of roses to a bouquet of carnations. You can even opt for a mix of flowers which may be arranged in a vase or a sleeve.

Their mixed bunch of roses is the site’s bestseller, but customers have also raved about their exotic flower selections.

What makes them unique is that you can have the flowers arranged in a box, vase, bouquets, or perhaps a basket.

Plants

Some folks prefer plants more than bouquets of flowers, even if the latter is more popular. Apart from adding more green to your house, they’ll also last longer than bouquets, making this gift more memorable. They have a vast selection for this too.

You can opt to send indoor or outdoor plants. They also added terrariums. Ferns n Petals does not stop there, though. They also have seed packets, gardening tools, planters, self-growing kits, and even landscaping decors.

Cakes

Much like everything else, they provide a wide variety of cakes that can go well with the flowers or plants that you would like to give as a present. They’ve categorized the cakes by occasion, so you won’t have too much trouble looking through the full list.

You might also have the cakes include a personal message or even have a photo printed on them.

If cakes are too much, they also offer cupcakes and jar cakes in different flavors.

Chocolates

For those people who aren’t into floral bouquets and plants, you can also send a bouquet of chocolates. You can select from different brands of chocolate such as KitKat, Milka, Snickers, Cadbury, and even Ferrero Rocher. They have these chocolates organized as they would with their flowers.

Gifts

Ferns n Flowers may not be as powerful as it is now if they haven’t ventured into integrating different gifts to complement their flowers. They’re able to include as many goods as they can since they have so many retail partners. Their gifts can vary from toys to home decor and even novels.

That’s not all though, they also let you gift ‘experiences’. Like being serenaded with a guitar or even romantic getaways. However, the choices will vary per city, and some countries may have limited offerings.

What’s more, is that they also offer services like company gifts. You can send cakes and flowers that match the professional setting also. These can be sent to your long-time clients and business partners as a thank you gift.

Personalized Gifts

If you would like to send a more personalized gift, they also give you this option.  You can send customized mugs, lamps, caricatures, or even accessories. You can also have your flowers, plants, cakes, and chocolates personalized too.

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How to Navigate the Website?

With so many products under one site, it may be confusing for first-time visitors. Luckily they’ve categorized the presents by type and event.

You can go straight ahead and click the type of gift that you are planning on purchasing if you already know what you want to get.

If you are just browsing and haven’t decided yet, you can try their “Occasions” type. They will suggest gifts fit for every kind of occasion. They sorted it out based on the festival, special events, or even simple gestures such as congratulating or wishing them good luck.

If you want to add the item to your cart, you need to enter the postal code of the address of the person you’ll have it delivered to prior to paying at checkout.

How to order from Ferns n Petals?

App vs. Website

You can either use their website or mobile application to choose your gift. Before you can buy anything from them, you will have to make your profile first. Either method is fine. You will also get the identical offering from the website when you use their program.

Delivery and Shipping

Before going off to payment, Ferns n Petals will need a couple more details from you.  They’ll want the complete address and the recipient’s contact information. You will also need to pick your date of delivery and the time you want it to be sent.

Some items cannot be sent to other countries. Ferns n Petals might not be able to deliver the item to the area yet if it cannot find the address when you enter the postal code (also known as pin code).

Once completed, your shipping fee will be calculated and finalized. Ferns and Petals Interview Questions

Payment

Ferns n Petals accepts payment from MasterCard, Maestro, Visa, American Express, Paypal, Debit Card, as well as from electronic wallets. They also accept Cash on Delivery.

Pros and Cons

Now that we looked into what they offer and how to order from them let us take a look at the advantages and disadvantages of buying from Ferns n Petals.

Pros

  • Has a lot of options to choose from
  • You can have your information hidden from the receiver
  • You can customize gifts
  • You can add as many items as you like to be delivered
  • Offers deliveries to other countries

Cons

  • No refunds if the products are damaged during transit
  • No refunds for unsuccessful deliveries
  • Customer service can be slow
  • Deliveries aren’t always on time for distant areas

 

The Verdict

Ferns n Petals is a terrific shop to get everything you need to send gifts. They have categorized their gifts into various kinds and occasions, making the entire process easier. However, their policies on refunds can be overly strict. However, you won’t be getting any refunds if the product is damaged by the handler during the delivery.

Customers have also mixed reviews. But, most negative reviews come from customers that are a bit further from the city. While customers which were closer had given positive reviews.

It may be best to look for another method of sending your loved ones presents if they live far from major cities. If they’re near a town, however, Ferns n Flowers is an exceptional site to purchase them gifts from.

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FAQ Ferns and Petals Interview Questions

Why do I want to create an account?

Making an account will help save your information to make ordering and purchasing simpler next time you decide to. It’s also free, so you won’t need to worry about extra charges.

Can I track my delivery?

Yes. You can monitor the delivery. At the top of the right side of the webpage, you’ll find “Track Order”. You will have to click on that, and it will request your order number. After adding the details, you click on “Track Now” to see the progress.

What time should I expect the orders to be delivered?

Unless stated or unless you chose midnight delivery, expect the items to be delivered within 8 in the morning to 10 in the evening.

How will I know if my order has been confirmed?

You’ll receive an email and an SMS containing your order number once it’s confirmed.

What is “Midnight Delivery”?

You can have your items delivered at around 11 pm to 12 midnight for an extra fee.

What does “Delivery Attempted” mean?

It means they’ve tried to deliver the gift to the address, but either the recipient is not there, is not responding, or the recipient’s address was incorrect or incomplete.

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